Delta and Delta Connection by the numbers—some interesting factoids:

• A majority of Delta’s two-class regional jets are now Wi-Fi-equipped

• 100% of Delta’s domestic mainline fleet features Wi-Fi

• 95% of the Delta Connection E170 fleet features Wi-Fi

• 89% of the Delta Connection CRJ700 fleet features Wi-Fi

• 39% of the Delta Connection CRJ900 fleet features Wi-Fi

• 6% of the Delta Connection E175 fleet features Wi-Fi

• Delta currently operates 576 Wi-Fi-equipped mainline aircraft and 134 Wi-Fi-equipped regional jets

• The 710 Wi-Fi-equipped Delta & Delta Connection aircraft represent about 50% of the world’s entire Wi-Fi-enabled fleet

• Delta operates nearly 3,000 daily domestic flights with Wi-Fi; each day nearly 400,000 customers fly on Wi-Fi-equipped Delta planes

Wi-Fi on RJs also means yourDeltaTravelerPassis now a better value than ever, with unlimited access on all Delta & Delta Connection-equipped flights for just $34.95 a month.

As you can imagine, coordinating installations on multiple fleet types across seven different carriers, while maintaining a very busy flight schedule is quite challenging. That said, I want to thank our Engineering team, the Gogo technical teams responsible for the Wi-Fi installations, and our Delta Connection partners for all their work to get this great product onboard. We’re well on our way to completing the entire two-class RJ fleet of 255 aircraft by this spring.

We hope you like the product upgrades we’re rolling out and as always, your feedback is welcomed and encouraged. We’d love to hear from you!

Chris B.

Sr. Product Manager

Customer Experience

And just in case you didn’t get that perfect gift or manage to find enough time to check off every item on your shopping list, you can shop eBay during your entire flight at no charge for internet access – all from the comfort of your seat. And delta.com is always free so if you need to check your connecting flight or location of your luggage, you can do that too.

All you need to do is open a browser on your laptop, tablet or mobile device, enter your email address in the special eBay promotion on the home page and click the “Give Me Free Wi-Fi” button. That’s it – no catch, no ‘some assembly required’ – and it’s only available on Delta.

Have you tried in-flight Wi-Fi on Delta? Let us know how you like it!

Bob Kupbens

VP – eCommerce

Delta Connect

Delta Connect is the new in-flight Wi-Fi page that you’ll use when you’re accessing Gogo, streaming movies and TV on demand from your laptop, browsing free content on the web and accessing other in-flight entertainment systems.

This new page will offer you an expanded range of free content from entertainment and shopping (Gilt.com and OpenTable.com, for example) to flight and destination information like concerts, festivals and events. Look to the right for a preview!

The best part? You don’t have to purchase a Gogo pass to access this free content!

Entertainment On Demand

Now you’ll be able to browse and stream TV and movies using in-flight Wi-Fi, all without purchasing a Gogo pass! Plus, everything you rent in-flight will still be available for you to watch at least 24 hours after your flight lands.

This feature will be available on all 16 of our Boeing 757-300 aircraft to start, and available at an introductory price for TV ($.99) and movies ($3.99). Entertainment on demand will be available for laptops and expanded to tablet and mobile devices by early 2012 on 757-300s.

Airbus A330 In-Flight Entertainment Upgrades

If you’re flying on any of our 32 Airbus A330 aircraft you’ll see a redesigned in-flight entertainment experience with more entertainment choices—150% more movies and television, music and games for you to enjoy!

All of these new options will be completed by the end of 2011, and the improved in-flight entertainment system will expand to all of our 300 aircraft equipped with personal in-flight entertainment by mid-2012.

Let us know what you think of the new changes and we look forward to hearing your feedback!

Myriallis Lambis

Delta Wi-Fi Team

Here’s a cool factoid…with today’s introduction of Wi-Fi service aboard a CRJ700 (operated by our friends at ASA), Delta now features the world’s smallest (65-seat CRJ700) and largest (261-seat B767-300) aircraft equipped with Wi-Fi (and everything in between!).

It’s been a dizzying installation pace. We introduced Wi-Fi on a handful of MD88s in December 2008…fast forward to September 2011 and 560+ aircraft are now connected. Looking ahead, we’ll offer Wi-Fi on more than 250 RJs over the next four months. Millions of customers have used inflight Wi-Fi to connect with work, friends and family since its introduction. Going forward, more than 80,000 additional customers every day will have access to the Internet from the sky.

Wi-Fi on RJs also means your Delta Traveler Pass is now a better value than ever, offering nearly 1,000 additional chances to connect in flight every day, once the two-class RJ fleet is complete.

We hope you like the product upgrades we’re rolling out and we’ll continue to provide regular installation updates. As always, your feedback is welcomed and encouraged.

Chris B.

Sr. Product Manager – Customer Experience

Wi-Fi

Delta currently operates 569 Wi-Fi-equipped aircraft. The latest installations include:

767-300

Two domestic 767s (Ships 121 and 124) returned to the fleet from storage and Wi-Fi was installed during their return-to-service visits. The total fleet count is now 16 aircraft (who doesn’t love a widebody on a domestic route!).

MD90

Ship 9224 was added to the fleet May 16. The total MD90 fleet count is now 24.

A319 VIP

Wi-Fi installations are being performed in MSP as part of the transition to a mainline configuration. For most of the year these eight planes are used exclusively for our NBA charters in a VIP configuration. We’ve completed 7 of 8 planes with the last of the A319s scheduled for installation by the end of June.

CRJ700/900

The prototype installation for the CRJ program will be an ASA CRJ700 and is projected to return to service on June 15*. (This will be the first regional jet in the world to be equipped with Wi-Fi!)

Flat-Bed Seats

As of June 30, Delta will operate 40 planes with 180 degree fully flat seats in BusinessElite.

767-300ER (1 of 58 in work) — Ship 1608

767-400ER Fleet Complete (21 of 21)

777-200ER (7 of 8 complete) — Ships 7001-7004, 7006-7008

777-200LR Fleet Complete (10 of 10)

I hope you’re having a great week and keep the questions and comments coming!

Chris B.

Sr. Product Manager

Customer Experience

*The Wi-Fi on this aircraft-type is not yet active.  It is currently making its way through the FAA certification process and Wi-Fi service will be available in coming weeks.

And remember, when you’re in the air you can use any of our apps or view delta.com for free by connecting to Gogo® Inflight Internet.

Next time you’re in the sky make sure to stop by Twitter.com/Delta and say hello!

Happy Tweeting,

Myriallis L.

delta.com & Self Service

NO PURCHASE OR PAYMENT NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. Gogo^®‘s Keep on Tweetin’Sweepstakes starts 3/14/11 at 3:00 AM ET; ends 4/14/11 at 11:59:59 PM ET. Must be legal resident of 50 U.S./D.C. and 18 years or older as of time of entry. One (1) Grand prize of $10,000. Odds depend on number of entries. See Official Rules for complete details. Void where prohibited or restricted by law. Sponsor: Aircell LLC, 1250 N. Arlington Heights Road, Itasca, IL 60143. Gogo’s Keep On Tweetin’ Sweepstakes is not administered, sponsored or endorsed by Twitter, Inc.

And remember you can always access delta.com or use Delta’s iPhone or BlackBerry apps for free anytime you connect to in-flight Wi-Fi on a Delta flight. Use the iPhone or BlackBerry app to check your flight status for your connecting flight before you land at one of our hubs, or get updates on airport, gate and weather information before you reach your destination.

‘Exactly how many planes have Gogo access?’ you may ask. Delta offers more daily flights with Gogo Inflight Internet service than any other airline with 549 of our domestic mainline aircraft equipped with Wi-Fi. And we recently announced that we’re adding even more – 223 to be exact – to our regional aircraft so you can stay connected while you’re in-flight.

Have you tried in-flight Wi-Fi on Delta? Let us know how you like it!

Myriallis L.

Product Manager, Wi-Fi

Today I’m eager to share some great news from our friends at Aircell, the provider of Gogo In-Flight Internet service. Drum roll, please! On Saturday, they completed their 1,000^th Wi-Fi installation! The lucky plane was a Delta DC9-50, which made its first flight with Wi-Fi Tuesday from Detroit. Passengers on board the flight were greeted by the folks at Gogo and treated to complimentary Internet access on board!

It was a great day for Delta as well. The Gogo service was installed on Ship 9877 Saturday evening in Detroit, marking the 524th Wi-Fi installation for us!

In fact, as of today, Sept. 1, nearly all of Delta’s domestic mainline fleet, 529 of 549 aircraft, have been equipped with Wi-Fi service.

The remaining aircraft include (1) A320, (2) DC9-50s and (8) 757-200s.  There are (2) 737-800s and (7) MD90s that have not yet joined the fleet but don’t worry, they’ll be outfitted with Wi-Fi prior to entry into service.  For more info, check out the official Aircell news release.

I hope you’ve been enjoying our Gogo In-Flight Internet service and would love to hear what you think!

P.S. Don’t forget to download our free Delta iPhone app today! It’s great for checking in to your flight, seeing your flight status, getting airport info and a lot more. Plus, you can use the app for free on any Gogo Wi-Fi-enabled flight!

Chris B.
Customer Experience Planning & Development

In addition to the 500 installed aircraft, we also have 32 installations that have been partially completed but they’ll require some additional engineering work to find alternate locations for the antennas. Supplemental Type Certificate (STC) amendments are in work and these planes will be routed back for the second phase of installation upon STC issuance. Our Engineering teams are targeting a date later in the summer for the start of the completion line due to FAA approval time and cable lead times.

Questions? Send ‘em my way. I have answers!

Hope you’re enjoying the Wi-Fi!

FLEET DEETS:

A319:  49 of 49 (100%)

A320:  64 of 69 (94%)

DC9-50:  9 of 34 (25%)

MD88:  117 of 117 (100%)

MD90:  17 of 17 (100%)

B737-700:  10 of 10 (100%)

B737-800:  71 of 71 (100%)

B757-200:  120 of 123 (98%)

B757-200 ETOPS: 17 of 17 (100%)

B757-300:  16 of 16 (100%)

B767-300:  10 of 10 (100%)

SCOPE ADDITIONS (increasing the total to more than 550 Wi-Fi-equipped aircraft):

MD90:  +12 (new deliveries)

B737-800:  +2 (new deliveries)

B757-200: +7 (returning from storage)

B767-300:  +4 (adding the domestic ETOPS birds)

Chris B.
Sr. Product Manager, In-flight Entertainment

Our Wi-Fi partner, Aircell, continues to enhance the Gogo network with the introduction of new cell towers and by splitting existing towers into additional sectors. This “sectorization” provides more bandwidth to each plane, which enhances the onboard broadband experience — especially within high traffic flight paths — like the Northeast corridor.

Also of note, our friends (and codeshare partners) at Alaska Airlines, recently announced that they would be equipping their entire fleet with Gogo Inflight Internet…and Aircell announced additional cell towers would be installed in Alaska in order to cover the Alaska Airlines network. Good stuff.

Delta by the numbers…some interesting factoids:

The 437 Wi-Fi-equipped Delta aircraft represent 56% of the world’s entire Wi-Fi-enabled fleet.

Delta offers nearly 1,400 daily domestic flights with Wi-Fi; each day 180,000 customers fly on Wi-Fi-enabled Delta planes.

Since the launch of inflight Wi-Fi in December 2008, more than 1 million customers have used Wi-Fi on Delta planes.

Fleet Deets:

B737-700 10 (Fleet complete)
B737-800 71 (Fleet complete…note that 2 additional 737-800s will be equipped with Wi-Fi prior to joining the fleet)
B757-200 103 of 132
B757-200 ETOPS 17 of 17 (fleet complete)
B757-300 1 of 16 (deactivated pending STC)
B767-300 10 (Fleet complete)
B767-300 ETOPS 0 of 4
A319 47 of 49
A320 44 of 69
DC9-50 1 of 33 (deactivated pending STC)
MD88 117 (Fleet complete)
MD90 16 (Fleet complete…note that 12 additional MD90s will be equipped with Wi-Fi prior to joining the fleet)

We’re just about finished with the A319 fleet and the A320 fleet is more than halfway done. I’d love to hear from the folks in MSP, DTW and MEM (where most of the Airbus narrowbodies are based). Who’s surfed the Web on our Airbus fleet? How was the experience?

Chris B.
Sr. Product Manager, IFE