There’s good reason that many of us New Yorkers think that we could never live anywhere else. Many of us believe that we’re often “out in front” on the cutting edge. That means the latest fashions, the newest gadgets, the best shows… and the list goes on.
With this in mind, many of us will be excited to hear about Delta’s latest and greatest in electronic check-in. And, guess where we’re testing it? Hint: not at Delta’s world headquarters in Atlanta, but, instead… you guessed it! New York City. (Click the image for a larger iPhone example of our LGA test)
Just last week, Delta Air Lines, in partnership with the Federal Transportation Security Administration (TSA), began testing paperless mobile check-in for customers traveling from New York-LaGuardia (LGA) to any U. S. destination. What this means is that you have the option of bypassing the lobby by using their PDA and other Web-enabled device to check in for domestic travel from LGA to any U. S. airport. How great does this sound? You can use your electronic boarding pass, displayed on your mobile device – no paper! – to proceed to the security checkpoint, and then straight to the gate to board your flight.
I’ve mentioned before how Delta is focused on respecting, enhancing, and saving your time wherever we can throughout the travel experience. This means from booking your ticket all the way through picking up your bag at your final destination. Paperless mobile check-in is one more way that we’re “putting our money where our mouth is,” so to speak. It’s no secret that checking in online from the comfort of home or office has become quite popular. But this latest advancement means that, at LaGuardia, when traveling to a U. S. destination, it’s even easier than that. Imagine checking in for your flight, for example, when in your taxi or car to the airport; or, when you’re walking from the parking lot to the Delta terminal. Go right through the doors to the TSA security line – mobile device in hand – and you’re on your way. It works if you’re checking bags, too. Just head for the Delta bag drop location prior to security screening.
Now, the check-in process can take place from anywhere, at any time withing 24 hours of flight departure. At the same time, think “green.” You’ll be helping environmental sustainability by reducing paper and ink usage. No matter how you look at it, we believe that this is a winner!
After the test is successfully completed in LaGuardia, we hope to leverage paperless check-in across our domestic system, to and from any U. S. airport.
If you’re heading out of LaGuardia on Delta, first of all, thank you. Secondly, experience our newest check-in technology by giving paperless mobile check-in a try. And let us know how what you think. We’re listening.
As always, thank you for choosing Delta. We appreciate your business.
Brian T. Rutter
Director – Sales & Marketing
New York
Delta Air Lines, Inc.
