In keeping up with the latest styles for shopping this holiday season, we’re proud to introduce the newest changes to delta.com. We’ve improved the look and functionality of delta.com’s booking experience to make it easier to find the flights you want, at the price you want and when you want them.

Specifically, we:

• Redesigned the search results so it’s easier to compare Economy, Refundable Economy and First/Business Class tickets
• Improved the ability to modify, sort and filter search results so you can better select tickets based on your needs
• Made it so pertinent information will be retained as you click around the site, and a summary of flights chosen will display throughout the booking process
• Added a comprehensive breakdown of ticket taxes, fees and fares; plus, you’ll be notified when inventory is getting low at the current price
• Increased the amount of flights returned during the search process, for access to more connection options and more choices

More improvements are on the way in early 2011 as we implement many of these same enhancements to the Award Ticket booking process. 

Book a trip now and try out our new look!

Have you tried the new features? Tell us what you think! What other improvements would you like to see?

Cheryl B.

Product Manager

delta.com and Self Service

By now I’m sure you’ve seen (and hopefully downloaded) our new Delta iPhone app.  If you have, you know that our handy new travel App is packed with on-the-go features and tools that enable you to:

• Check in and view your flight status
• Review your SkyMiles account information
• Access your boarding pass
• View upcoming flight schedules
• Get airport info and weather reports
• Store your parking location

And if there hasn’t been enough excitement already, today we’re announcing even more big news!

To celebrate the arrival of our fantastic new app, we’re giving away one million miles to one lucky SkyMiles member! Download our app, and you will be automatically entered to win the “One App. One Million Miles.” sweepstakes. Use the app to check in for flights or log in to your SkyMiles account and you’ll receive more entries!

While the Delta iPhone app is here to stay, the “One App. One Million Miles.” Sweepstakes will only be around until September 29^th. Download the new Delta iPhone app now and be sure to check back here for more updates including announcements of additional app features and technical enhancements.

So, tell us what you think! How do you like the new app?  Good luck winning those 1,000,000 miles!

No Purchase or iPhone ownership necessary. Must be 18 or older to enter. Sweepstakes ends 9/29/2010. Subject to Official Rules at http://bit.ly/bs2zno.  Apple Inc. is not a participant in or a sponsor of this promotion.

As part of our efforts to address climate change, Delta announced the relaunch of its CO2 offset program this past Earth Day in partnership with The Nature Conservancy (TNC). To help celebrate the event, we announced that the program would match all customer contributions made from Earth Day (April 22) through May 22, up to $25,000. Thanks to $27,000 contributed by you, our customers, together we gave over $52,000 to The Nature Conservancy to support their carbon sequestration efforts in the Lower Mississippi River Valley.

Here’s a breakdown of the proceeds:
Customer Donations to TNC – $15,928
Customer CO2 Offsets – $11,374
Delta’s Matching Donation – $25,000
Grand Total – $52,302

How much of an impact will this have? 2,600 tons of CO2 were directly offset by the over 800 trees planted, which is the equivalent of eight 747 flights from Tokyo to Los Angeles.

The great news is that offsetting like this is becoming much more common. Since the relaunch of our program, there has been three times as much CO2 offset versus the same three months last year! Starting this month, you’ll also see the following slide on Delta’s in-flight entertainment system before takeoff to encourage even more participation in our carbon offset program.

Remember, you can offset your travel after booking your next flight on delta.com by selecting “Learn More” under “A Greener Way to Fly” at the bottom of your confirmation page. Have you offset your emissions lately? We’d love to hear about other ways you’re reducing your carbon footprint. Please leave a comment or tweet us @Deltablog.

Aaron Robinson
Program Manager, Carbon Emissions and Environmental Sustainability