This week at Minneapolis–St. Paul International Airport, we are excited to begin rolling out an amazing combination of high-quality food and beverages and hi-tech amenities that will change the way passengers experience the airport.
So far, nearly 250 iPads have been deployed among three new local chef-driven restaurants on Concourse G. But, by the time we are finished with this project at the end of 2013, there will be 2,500 iPads among 12 new restaurants and fresh markets. Additionally, all of the seating in the gate areas will be renovated to incorporate iPads and make more efficient use of the space.
We feel that the iPads are a great addition for our customers as they will be able to use them for a variety of different things. The will be able to order food, browse the web and track their flight information. After speaking with some customers, I have gathered that the technology helps them to feel more comfortable and in control as they can relax while they dine rather than having to stay near the gate to track their flight status.
The three new restaurants are Minnibar – an upscale sandwich bar from Twin Cities resident and TV personality Andrew Zimmern; Mimosa – a French country eatery and raw bar from Chef Russell Klein of St. Paul’s Meritage; and Shoyu – a modern Japanese restaurant and sushi bar from Tanpopo’s Koshiko Yonemura. I had the Sake sushi roll at Shoyu earlier this week and, I must say, it was outstanding!
Our partners at OTG Management are working hard to help bring these amazing food and technology to the airport.
Improving the experience at MSP airport is our way of showing that we are listening and committed to investing in our hub. We hope that these enhancements on the ground, coupled with our in-flight investments, such as full flatbed seats in BusinessElite and Wi-Fi on more than 800 aircraft, will make for a unique traveling experience on Delta that no other carrier can match.
Bill Lentsch – SVP Minnesota Operations