Comments on: A New Year Means More Ways Than Ever to Surf the Internet on Delta!

By: 1kenthomas

1kenthomas — Wed, 17 Apr 2013 17:20:23 +0000

@mbbaker: You shouldn’t expect to use Netflix on a plane. International as far as I know, has not been deployed yet. I’ve had no problems w/in US airspace, and I do IT work on the plane. See the email link below, or contact customer service, to resolve your issue– no need to bring sour grapes, here.

By: mbbaker

mbbaker — Sun, 10 Mar 2013 03:37:39 +0000

I pre-paid for two 24-hour GoGo passes to use on a long flight from SNA to ATL to AMS to DMM. Once we left SNA and I could access GoGo, I found no passes associated with my account. I chatted with GoGo customer only to frustrate one to disconnect with me. I tried again. This time the rep found my purchase and receipts, but couldn’t explain why they weren’t added to my account. Eventually she gave me two codes, each good for one flight, completely ignoring the fact that I purchased two 24-hour passes. Strike one. I got online with one of the codes and quickly found that the connection was too slow to actually accomplish anything. The reason why I’ve used GoGo in the past is to watch programs via Netflix; oops, GoGo doesn’t support that any more. Strike two. After leaving ATL headed to AMS I discovered that there is no wifi service nor was there service from AMS to DMM. Strike three. GoGo is outa’ there! I recommend that prospective wifi customers save their money.

By: 1kenthomas

1kenthomas — Sun, 23 Dec 2012 02:14:33 +0000

No updates since this? With WiFi coming to long-haul international, could you give us a run-down of current status soon? Thanks.

By: anergiz

anergiz — Thu, 07 Jun 2012 10:33:50 +0000

Hi Chris;

what is the average percentage of the passengers using wi-fi onboard the Delta aircraft?

Thank you.

By: jillbromen

jillbromen — Sun, 18 Mar 2012 06:38:54 +0000

Are there plans to enable international fleets that fly over the US for a portion of the flight? i.e. MSP to NRT- up to four hours of wifi would make a difference in my selection!
Thank you!

By: travelingwinechick

travelingwinechick — Thu, 01 Mar 2012 00:51:38 +0000

Could you please provide a Wi-Fi update and perhaps a breakdown of fleet aircraft types and how many have Wi-Fi? It’s going on two months since this post. Thanks!

By: msj558

msj558 — Wed, 25 Jan 2012 17:46:56 +0000

Chris – When will the Memphis to Amsterdam flight offer new flat beds in Biz class??

By: Badger_Prof

Badger_Prof — Tue, 24 Jan 2012 02:36:23 +0000

This is really very nice. I have appreciated the expanded WiFi-especially on the two class RJs at the start of a long trip.

I echo JFKer’s questions about update status on 747 and 330 aircraft. A prior post indicated that the first 747 conversion would go on line during the summer of 2011. Have those refits and the 330 refits be stopped? In the last two months I had two trips to Vietnam. Both times I booked second choice routing to obtain flat bed in 777 instead of better schedule that involved 747s.

Thanks.

By: BNAtraveler

BNAtraveler — Tue, 17 Jan 2012 17:17:39 +0000

Great news! Any chance that you would be willing to publish the tail numbers that *do not* have WiFi yet?

By: pectoradin

pectoradin — Tue, 17 Jan 2012 11:27:21 +0000

wish you could be so fast bringing AVOD on the 767-300….12 % completed….. flying a 9 hour flight next saturday with only overhead.