Happy New Year everyone! Since my last update, we’ve gone from one lonely Wi-Fi-equipped regional jet to 134 as of today (Jan. 6, 2012). So now you have more opportunities than ever to keep in touch with work, friends and family, update your status on Facebook, flip through your favorite websites and check your flight status on delta.com (and remember, access to delta.com is ALWAYS free).
Delta and Delta Connection by the numbers—some interesting factoids:
- A majority of Delta’s two-class regional jets are now Wi-Fi-equipped
- 100% of Delta’s domestic mainline fleet features Wi-Fi
- 95% of the Delta Connection E170 fleet features Wi-Fi
- 89% of the Delta Connection CRJ700 fleet features Wi-Fi
- 39% of the Delta Connection CRJ900 fleet features Wi-Fi
- 6% of the Delta Connection E175 fleet features Wi-Fi
- Delta currently operates 576 Wi-Fi-equipped mainline aircraft and 134 Wi-Fi-equipped regional jets
- The 710 Wi-Fi-equipped Delta & Delta Connection aircraft represent about 50% of the world’s entire Wi-Fi-enabled fleet
- Delta operates nearly 3,000 daily domestic flights with Wi-Fi; each day nearly 400,000 customers fly on Wi-Fi-equipped Delta planes
Wi-Fi on RJs also means yourDeltaTravelerPassis now a better value than ever, with unlimited access on all Delta & Delta Connection-equipped flights for just $34.95 a month.
As you can imagine, coordinating installations on multiple fleet types across seven different carriers, while maintaining a very busy flight schedule is quite challenging. That said, I want to thank our Engineering team, the Gogo technical teams responsible for the Wi-Fi installations, and our Delta Connection partners for all their work to get this great product onboard. We’re well on our way to completing the entire two-class RJ fleet of 255 aircraft by this spring.
We hope you like the product upgrades we’re rolling out and as always, your feedback is welcomed and encouraged. We’d love to hear from you!
Chris B.
Sr. Product Manager
Customer Experience
January 6th, 2012 at 4:40 pm
This is great – thanks for the update, Chris! I us wifi on just about all of my flights now. Speaking of updates – is there any update available to the B747 Modifications for lie flat and IFE?
January 17th, 2012 at 7:27 am
wish you could be so fast bringing AVOD on the 767-300….12 % completed….. flying a 9 hour flight next saturday with only overhead.
January 17th, 2012 at 1:17 pm
Great news! Any chance that you would be willing to publish the tail numbers that *do not* have WiFi yet?
January 23rd, 2012 at 10:36 pm
This is really very nice. I have appreciated the expanded WiFi-especially on the two class RJs at the start of a long trip.
I echo JFKer’s questions about update status on 747 and 330 aircraft. A prior post indicated that the first 747 conversion would go on line during the summer of 2011. Have those refits and the 330 refits be stopped? In the last two months I had two trips to Vietnam. Both times I booked second choice routing to obtain flat bed in 777 instead of better schedule that involved 747s.
Thanks.
January 25th, 2012 at 1:46 pm
Chris – When will the Memphis to Amsterdam flight offer new flat beds in Biz class??
February 29th, 2012 at 8:51 pm
Could you please provide a Wi-Fi update and perhaps a breakdown of fleet aircraft types and how many have Wi-Fi? It’s going on two months since this post. Thanks!
March 18th, 2012 at 2:38 am
Are there plans to enable international fleets that fly over the US for a portion of the flight? i.e. MSP to NRT- up to four hours of wifi would make a difference in my selection!
Thank you!
June 7th, 2012 at 6:33 am
Hi Chris;
what is the average percentage of the passengers using wi-fi onboard the Delta aircraft?
Thank you.
December 22nd, 2012 at 10:14 pm
No updates since this? With WiFi coming to long-haul international, could you give us a run-down of current status soon? Thanks.
March 9th, 2013 at 11:37 pm
I pre-paid for two 24-hour GoGo passes to use on a long flight from SNA to ATL to AMS to DMM. Once we left SNA and I could access GoGo, I found no passes associated with my account. I chatted with GoGo customer only to frustrate one to disconnect with me. I tried again. This time the rep found my purchase and receipts, but couldn’t explain why they weren’t added to my account. Eventually she gave me two codes, each good for one flight, completely ignoring the fact that I purchased two 24-hour passes. Strike one. I got online with one of the codes and quickly found that the connection was too slow to actually accomplish anything. The reason why I’ve used GoGo in the past is to watch programs via Netflix; oops, GoGo doesn’t support that any more. Strike two. After leaving ATL headed to AMS I discovered that there is no wifi service nor was there service from AMS to DMM. Strike three. GoGo is outa’ there! I recommend that prospective wifi customers save their money.
April 17th, 2013 at 1:20 pm
@mbbaker: You shouldn’t expect to use Netflix on a plane. International as far as I know, has not been deployed yet. I’ve had no problems w/in US airspace, and I do IT work on the plane. See the email link below, or contact customer service, to resolve your issue– no need to bring sour grapes, here.