Whether it’s a flight across the country or across the pond, we know how important it is that your bags travel where you do. You may remember in April when we announced lots of improvements to help you with checked baggage, which is why today we’re excited to tell you about another one!
Now when you download the latest update to the Delta app, you’ll be able to track your checked bag – just like you track a package.
So how does it work? Just enter the number on your bag tag receipt – or iPhone® users can scan the barcode – and watch your bag’s journey from departure to arrival and all points in between. Plus you’ll even know which carousel they arrive on!
Ever been sitting on the plane and wondering whether your bags are too? With the new app feature you can even track your bags while in flight. That’s right – Gogo® Inflight Internet gives you free access to delta.com or the Delta app.
Plus enjoy other new features when you download the updated app, like the ability to pay for your bags during mobile check-in, accessing airport maps and aircraft information and viewing a complete list of Delta Sky Club® locations so you’re never left wondering where to go.
The latest update for the Fly Delta app is now available for iPhone®, Android™ and Windows® Phone users and is coming to Blackberry® in early 2012. So go ahead, download it for free. It’s just one more way you can “take off” with an easier, more convenient travel experience!
P.S. did we mention we’re the only U.S. airline gives you the tools to track your bags anytime, even while in flight? So be sure to try it out and tell us what you think!
Jonathan Mayfield
Delta Mobile Team
November 22nd, 2011 at 6:57 pm
Very cool, keep up the good work. One gripe I have with the mobile app is it doesn’t seem to cache anything on the phone (besides User/Pass). This means every time, I start the app it has to re-download my itineraries which makes the app to appear slow – especially in congested hubs like ATL (due to network congestion). Can the app simply to a delta (no pun) sync of changes? Thanks.
November 22nd, 2011 at 8:17 pm
Wow- this is great! Can’t wait to try it out when I fly with you on Thursday!
November 23rd, 2011 at 10:18 am
Thanks for the update for Windows Phone! It seems though if you try to open the app after updating it, the app crashes right away and then bring you back to the start screen. A way around this is to uninstall then reinstall the app, but could you please fix the crashing issue!
November 24th, 2011 at 7:50 pm
I like the Delta mobile app, but I find it hard to believe that you CAN NOT purchase a flight using the app. You must go to a web browser and load up delta.com. VERY annoying.
November 27th, 2011 at 9:50 am
We flew Delta over the Thanksgiving holidays and had a very pleasant experience as we always have with Delta. I have only one complaint, and that is because I taught High School English at one time. The signs in the airport have the word canceled spelled incorrectly. They all are spelled cancelled. Although this would be correct in the UK, in standard American English, the “l” should not be doubled. For an American company as professional as Delta, the spelling should be corrected to reflect the US standard spelling.
December 9th, 2011 at 11:23 pm
I noticed that the Embraer 170 and 175 seat maps are missing from this app under the Delta Fleet section…otherwise this is a great app!
December 14th, 2011 at 3:55 pm
If I’m sitting on the plane before takeoff, and this app tells me my bags aren’t on the plane, are you going to hold the flight for me while you go find them?
December 29th, 2011 at 3:52 pm
Great app addition. But why do we need to manually enter or scan bag tag numbers? Hopefully bag records are attached to PNR. The app “knows” all the other elements of the itinerary (seats, upgrades, check-in status, baggage allowance, etc.), why can’t it know (or pre-populate) the bag status? Manual entry is nice as a backup (hello, Mrs. Elderly Seatmate, I’d be happy to check on your bag for you and tell you your connecting gate…), but need it be the starting point?
February 13th, 2012 at 2:23 pm
In reply to FlyerWMA’s comment about “Mrs Elderly Seatmate”
Definition of elderly: “past middle age: past middle age and approaching the later stages of life ( sometimes considered offensive)”
It appears from FlyerWMA’s comment that FlyerWMA is implying that being past middle age means that a Delta customer would be unable to check his/her own bag status. I suspect that the comment was well-intended but please think carefully about your comments anytime you focus them on an identifiable subgroup and and are choosing to utilize a stereotype in your comment.
Thank you.