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Archive for July, 2011

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Delta & LivingSocial—Personalized Deals For You

Published July 29th, 2011 in delta.com, Planning & Booking, Social Media | No Comments →

Everyone loves a great deal on a hip new restaurant or local museum. And for those of you who have taken advantage of the recent rise in online daily deals, you know just how valuable they are! Which is why today we’re excited to bring you LivingSocial deals exclusively on delta.com.

How does LivingSocial work with your travel plans on Delta? Now when you’ve booked a flight on delta.com and access your My Trips information (where you can manage your travel with personalized offers for hotels, car rentals, & more), you can also sign up to receive deals from LivingSocial specific to your destination city.

The best part? You only receive deals redeemable for the dates you’ll be traveling in that particular city, so you don’t have to worry about offers that don’t apply to you or expire before you arrive.

Here’s an example: Say you’re taking a leisurely vacation to come visit us here in Atlanta for Labor Day weekend. LivingSocial will send you deals for Atlanta that you can use while you’re on vacation here in the city, and when your great vacation is over and you’re back in your hometown, we’ll stop sending you Atlanta deals and you’ll only receive offers for your city.

Make sense? It’s all about making your digital travel experience easier and bringing you even more features to personalize your trip with us! We hope you like this new addition and we want to know what deals you’re planning on using, so be sure to share your upcoming adventures with us!

Smita Premkumar

Customer Personalization Team

My ACE Academy Aviation Adventure With Delta

Published July 27th, 2011 in Community | 1 Comment →

Hello, my name is Oreva Aki and I‘m a 15 year old rising Junior at North Gwinnett High School in Atlanta. Today I want to share with you my experiences with Delta and the ACE Academy, which is a program sponsored by the Organization of Black Aerospace Professionals (OBAP) designed for young adults, ages 14-18, to learn more about aviation. During this program, the attendees go on field trips to tour aviation facilities, learning more about aviation history and the career choices in aviation.

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This is my second year attending the Aviation Career Education (ACE) Academy, and this year I am attending as a peer counselor, which means I work with the new students as part of their first ACE camp experience.  Throughout the week we participate in activities like a tour of the Atlantic Southeast Airlines TOC tire and engine shop, Delta Training Center (we learned about flight attendant training and performed an actual simulator evacuation!), tour of the Hartsfield-Jackson Atlanta International Airport, Fire Department 33, Radar Hill, and the Air Traffic Control Tower. It was a really neat experience learning about what goes on behind the scenes at these facilities.

The Dream Flight on Wednesday (check out the pic!) was the highlight of the week for me. Every year as part of the ACE camp program Delta and OBAP sponsor a flight to an aviation facility in the US. Last year we flew to Melbourne, Fla. and this year we flew to Pensacola, Fla., where we saw the Blue Angels perform as well as toured the Naval Aviation Museum. This was an amazing and fun experience for me because I’ve always wanted to see a live show of the Blue Angels. Plus yesterday I enjoyed my second Discovery Flight. Last year the Discovery Flight was my first time flying in a piper aircraft  (which is a general aviation aircraft) with an instructor, so it was thrilling to have a chance to do it again.

The ACE Academy is a tremendous experience, not just to learn about aviation but to be able to gain new skills and network. I am so grateful that I have the opportunity to be a part of this great program; it has changed the way I view my future tremendously. I’m not sure yet whether I will choose a career in aviation and become an aerospace engineer or a neonatologist, but I do know that I love aviation and aspire to get my private pilot’s license when I’m older.

Android Users, Your Delta App Is Here

Published July 20th, 2011 in Mobile | 21 Comments →

Update:

Version 1.5 is available now with new features that let you view or change seat assignments and check upgrade/standby lists! Download it now.

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Last year we launched our BlackBerry® and iPhone apps to make life a little easier for on-the-go flyers. Now, we’re happy to announce our third smartphone app just for Android users. With this latest app, we have unique apps for all three of the most popular platforms in the US smartphone market reaching over 80% of smartphone users.

Download it today from the Android Market for convenient travel information wherever you are — check in, get your eBoarding Pass and even set a reminder for where you parked at the airport.

Plus, use the new app to:

  • View flight status and gate information
  • Search upcoming flight schedules
  • Access your SkyMiles® account information
  • View airport information and weather updates

Remember, when you’re in the air, you can use any of our apps or view delta.com for free by connecting to Gogo® Inflight Internet. Now you can keep up with business while you check your connecting flight information or make other travel plans.

With more than 50 cities around the world where you can use an eBoarding pass, all you need is your Android Delta app to get through check-in and on your way!

Let us know what you think about our newest app.

Jonathan M.

Delta.com

An Improved Experience at JFK

Published July 19th, 2011 in Airport, New York City | 8 Comments →

Check out this animated video of the future Terminal 4 at JFK—this is what the newly renovated terminal will look like once we complete the $1.2 billion expansion in 2013! We’re adding nearly half a million square feet of space to the terminal, about a one-third increase from today. Plus, the Concourse B extension will have one of our largest Sky Clubs in our system, as well as nine new international gates (for a total of 16 Delta gates).

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In the video you’ll see the building rising from the ground up, with virtual travelers walking through the modern concourse as it will look two years from now. The new terminal will help speed up your experience adding more capacity for check-in and consolidating the security checkpoint area. The state-of-the-art facilities will also include enhanced baggage handling operations and bigger areas for post-security shopping and dining for you to enjoy.

Be sure to let us know what you think!

Joe P.

Senior Manager, Corporate Communications

Off(set) To A Great Start

Published July 14th, 2011 in Community, delta.com, Environment | 1 Comment →

As many of you know, Delta offers you the opportunity to offset the carbon emissions of your travel through our partnership with The Nature Conservancy (TNC). Many of you have participated in this program so we want to take this opportunity to share an update! This year those of you booking tickets on delta.com during April contributed a record $14,244 towards TNC’s carbon offset efforts in the Lower Mississippi River Valley, plus an additional $3,935 in direct donations. And once again, we were excited to match your contributions in celebration of Earth Day. In total, this is the equivalent of offsetting the carbon emissions on all of Delta’s flights from Boston to Orlando during that month.

Plus, offsets are not only available around Earth Day, but all year long! After purchasing a ticket, you can select “Learn More” under “A Greener Way to Fly” at the bottom of the ticket confirmation page to donate offsets for your trip. Thanks to the generosity of our customers and your concern for the environment, more than $60,000 has been raised so far this year to fund TNC’s carbon offset program. With your help, we’re well on our way to beating last year’s record of $79,000.

Here’s a breakdown of the 2011 TNC donations in honor of Earth Day:
Customer CO2 Offsets – $14,244
Customer Donations to TNC – $3,935
Delta’s Matching Donation – $18,179
Grand Total – $36,358

Also, take a look at our recently released 2010 Corporate Responsibility Report at delta.com/responsibility, where you can learn more about how offsets fit into Delta’s larger environmental commitment.

Thank you once again to all customers who have contributed to the offset program. We are looking for ways to make offsetting easier to fund and more diverse. What ideas do you have to improve the program further?

Aaron Robinson
Emissions and Sustainability

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