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Archive for June, 2011


New Gates, More Comfort In Accra

Africa has played a large role in my aviation career since 1969, when I went to work for South African Airways and later joined Pan Am in Johannesburg. As a Delta employee, it’s been exciting to see our Africa service expand and grow since December 2006, when we became the first U.S. airline to return to Africa since the 1980s.

Since then, we’ve transported more than 2.2 million customers to and from Africa, and we’ve more than doubled the number of flights we’ve offered. This summer we’re flying 48 weekly departures to Johannesburg, South Africa; Lagos, Nigeria; Abuja, Nigeria; Accra, Ghana; Dakar, Senegal; and Monrovia, Liberia – more flights to more African destinations than any other U.S. airline.

And as part of our commitment to Africa, today we’re opening two new state-of-the-art airport gates at Accra’s Kotoka International Airport, to support our flights between Accra and Atlanta and New York-JFK.

We’ve been working on the expanded and upgraded facilities for you since January, which will seat about 130 customers in comfort in a 295-square-meter area, with information screens and Delta counters for our gate agents. BusinessElite customers will continue to enjoy access to the airport’s Akwaaba Lounge.

The Ghana Airport Authority has been a key partner in this project, and underscores the importance of partnering with the communities we serve here.

I’ve seen a lot of changes in air service in Africa since I started here more than four decades ago, and I’m looking forward to watching this market continue to grow and thrive. It’s exciting to be part of it as Delta leads the way!

Jimmy Eichelgruen

Regional Sales Manager, Africa

Your Best Kept Summer Travel Tips Revealed

We asked – and boy, did you answer! Thanks for the overwhelming response to our call for summer travel tips. You all had some fantastic advice to share. So without further delay, here are YOUR best travel tips:

  1. @RussHearn: Stay cool this summer while flying Delta by enjoying the Bourbon Breeze cocktail! #deltatips
  2. @CarrieLarsenMPT: massages/manicures/margaritas (the M3 approach) in business class! RT @Delta: Only a few more days to send us your #DeltaTips
  3. @DFM86 @Delta #travel light by getting everything into one carry on. And try to combine toiletries. #traveltips summer fun #dfm86
  4. @lizjns RT @Delta: put a pair of socks in your carry on. Air conditioned planes an be a little chilly on sandal clad feet. #DeltaTips
  5. @turbolegs1 @Delta #DeltaTips keep your book, head phones, snacks, socks, glasses, ear plugs, etc, in plastic bag ready to remove on plane.
  6. @rockyvy @Delta #DeltaTips Mobile check-in is a great way to save time. Mobile boarding pass is green, quick, and easier!
  7. @carrievandusen @Delta Don’t forget to let your bank know where you’re going and when. Otherwise they could freeze your credit card. #deltatips
  8. Austin M.: Use smart phone to bring up your digital boarding pass! And as always the best tip is to fly Delta!
  9. Saloni P.: Jain Travel light, pack reuseable water bottle, sunscreen, sunglasses and don’t forget those flip flops if you are going to walk a bit…
  10. Sharon L.: sunscreen sunscreen sunscreen. a sunburn will RUIN your vacation

Keep the tips coming by posting on Twitter, Facebook or below this blog post. Or check out all of the tips submitted by reading the comments below our Facebook post, searching for the #DeltaTips hashtag on Twitter, and reading the comments on our original blog post. You’re sure to find plenty of good travel tidbits. 

We hope these tips help as you make your way to somewhere sunny (or at least relaxing). So tell us, where are you jetting off to this summer?

Liz G.

Delta Social Media

Captain’s View: JFK Inaugural Flight to Iceland

Iceland has always been a special place for me. Not only is it the place of my birth, 54 years ago, but it’s where I discovered my true love – flying – and began my first flight lessons in a Cessna 150 in the late 1970s.

John Magnusson, Captain, Delta Air Lines

While my father’s service in the U.S. Navy took us to New Jersey when I was three years old, we continued to spend summers in Iceland, and I remember frequent trips from New York-JFK to Keflavík International Airport near Reykjavik. All of my ancestors came from Iceland, and Icelandic was spoken in our home (I’m as comfortable with that language as I am with English). My mother made sure that our home in New Jersey always had an open door for visitors from Iceland.

Even as I became a pilot for Northwest and, today, fly proudly for Delta, I’ve maintained my connection with Iceland, and today act as Iceland’s Honorary Consul for the upper Midwest.

That’s why it’s such an honor to be participating in Delta’s inaugural service to Iceland. I’ll be Captain of the Boeing 757-200 that will soar from JFK to Keflavik when we launch the first flight on June 1. Delta will be the first U.S. carrier in 40 years to fly nonstop between the two countries, putting us in a unique position to share the beauty of Iceland with our customers in the U.S. For me, it means continuing my family’s tradition of bridging two great countries. If you haven’t experienced the beauty of Iceland, I hope you can join us this summer and see for yourself why it’s such a special place.

John Magnusson

Captain

Delta Air Lines