Comments on: Got Time? Get Rewarded.

By: chuckbareass

chuckbareass — Tue, 15 Nov 2011 03:33:19 +0000

aw yeah, Delta bringing the social media thunder! great post with NO LINKS TO CORRESPONDING WEB PAGES! Well played, Delta. Well played. Way to be worthless while appearing cutting edge!

By: DeltaGoldFlyer

DeltaGoldFlyer — Wed, 20 Apr 2011 11:15:05 +0000

@Cheryl

So how will the new DOT rule work with this now:

http://www.cnn.com/2011/TRAVEL/04/20/passenger.rights/index.html?hpt=T2

Will the bids START at $650?

Thanks!

By: comkhetdt

comkhetdt — Wed, 09 Feb 2011 01:52:50 +0000

I am not sure how often Delta customers get overbooking. The post said it is as low as 0.04. My question is “Is it worth to apply this to every single flight?” with all the works, procedures? How many boarding-denied cases per flight? If it is many, I think the Reservation and Booking team is the one who should be on the line to prevent the overbooking.

I understand this might help save money but it is not reallly effective, to Delta employees and customters.

By: Rachael R

Rachael R — Fri, 28 Jan 2011 14:57:24 +0000

Thanks for sharing your comment with us. If you need immediate assistance with a flight change, please call reservations at 800-221-1212 or tweet us @DeltaAssist. Our agents will be happy to assist you. Thanks!

By: tigaar

tigaar — Thu, 27 Jan 2011 16:16:53 +0000

I don’t mind being bumped from my flight today, but does it necessarily mean I will be leaving later than original? I would like to leave earlier if at all possible. Flight DL347 to ATL…

By: Cheryl B.

Cheryl B. — Mon, 24 Jan 2011 23:41:53 +0000

@selenewickersham Thanks for the question. We know that volunteering to be ‘bumped’ is popular with some travelers, but we only present this option during the check-in process when it looks like we may need volunteers for an individual flight.

By: selenewickersham

selenewickersham — Sat, 22 Jan 2011 23:44:03 +0000

BTW please respond to me

By: selenewickersham

selenewickersham — Sat, 22 Jan 2011 23:43:38 +0000

where do we sign up to access the voluntary bumping? i do not see it on the Delta web site.
Recently there was a documentary short film about people who basically live to Bump… how do these people do it? what are their strategies?
have many people seen this movie? i believe it is on You tube as well as somewhere on face book or i guess it could be googled.
I try to bump when i can, mostlyit is when i travel alone, so as not to inconvenience anyone i might be travelling with. I once bumped on Airfrance and received 600 euros which they gave to me plus hotel for overnight, generous food vouchers, then the next morning i put my name up to bump again and they accepted my bump as thye were overbooked and i received another 600 euro voucher.. at the end they said i could board the flight and ALSO keep the 2nd 600 euro bump voucher. NOW
thats generous! please ADVISE im looking for as much info re how to successfully bump as possible.. such as: routes that are historically overbooked, dates that are usually over booked, times of flights that are most overbooked. thank you one and all. Peace!

By: audmkamp

audmkamp — Thu, 20 Jan 2011 03:44:48 +0000

Where can we sign up to do this? I don’t see a link anywhere.

By: justsayno

justsayno — Wed, 19 Jan 2011 21:19:06 +0000

I agree that this is a way for Delta to pay out less on vouchers to save the company money rather than as a courtesy to flyers.

Like JSprague24, I was also “robbed” on previous flights in volunteer situations. On my last flight with Delta (because I doubt I’ll fly with them again) I was asked to volunteer, they rebooked my flight and connecting flights and I was told I would receive a voucher for giving up my seat. Upon my original flights call to board, it was announced that volunteers were no longer needed and everyone should board. I was not given the voucher and was told to board or my other flight would not be valid. My connecting flight was delayed over 8 hours (due to rebooking) and on top of that, my luggage was lost because they tagged it to go with the original connecting flight, even though I repeatedly checked with them that it would be retagged for the rebooked flight and meet me upon final destination. When my luggage was finally returned to me, it was damaged! (torn, frame bent, zipper broken)

Oh, and as for having a “not-so-fun travel experience that we need to make right and requires special individual attention from our team,” I sent emails as well as a mailed letter to Delta, and their only response for compensation was a $25 coupon towards my next flight with them. Delta, how am I expected to fly with you when you have caused so many problems with me not only on that flight, but also on another previous flight?!