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Archive for August, 2009


Mod Blog: August Updates

MSP completed the first 757 Flight Deck Harmonization. Ship 5501 had its ACARS and other flight deck components standardized to communicate with ground-based equipment on both sides of the airline. All red-tail 757’s will be standardized by 31DEC09.

Soft Goods began cranking away with the change to the schedule on 18AUG. There will be 2 stand-alone lines and a paint line all receiving various interior work. We currently stand at 47 A/C (19%) complete for fully finished Soft good aircraft. Additionally, 80% of the fleet have the new Passenger Service Information Card (PSIC).

For 738 Winglets, there are now (50) A/C flying. The remaining aircraft are being evaluated for further opportunity, but the fleet is tracking more towards an EOY 2010 completion at this point.

TechOps is additionally preparing for the arrival of two new aircraft into the fleet. Ship 3608, a 737-700, is scheduled to deliver on 10SEP09 (in roughly 3 weeks). In Service will be a week or so after that. 3609 is tentatively scheduled to deliver in September as well.

Finally, (290) aircraft are currently painted in the new livery of the combined fleet. This represents approximately 43% of the end-state fleet.

Mike Kotas
Fleet Programs

Social Media Update: Delta Blog Turns Two

On Sunday August 23rd, we celebrated the second birthday of “Under the Wing,” your go-to source for all things Delta. Since launching our blog, we’ve seen technology and social media evolve, creating new ways for Delta to interact with you, our customers. So we want to take a look back as well as check in and get your thoughts on where you’d like us to go from here.

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With “Under the Wing,” we keep you up to speed on Delta news and events, introduce you to people behind the scenes and on the frontlines, throw in little bits of airline history here and there, and solicit your feedback. We’ve enjoyed great success because of your thoughtful and helpful comments and insights and we’ve enjoyed making your suggestions a reality (including sour cream and onion Pringles onboard!).

And we’ve had fun with our YouTube channel as well. Visitors can check out our now-famous in-flight safety video, watch 25 employee travel guides highlighting our destinations, and more. We also regularly post photos on our official Flickr photostream, and encourage customers like you to post travel pictures to our official Flickr group.

We’re trying to find the best ways in which we can leverage other social media/permission based marketing sites to have the most positive affect on our customers. And we want to make wise decisions as to how we manage our accounts. We need to have the right people in place to monitor, post and respond.

So, we would love your opinion: how do think we could best use Twitter, Facebook, and this blog. And as always, thank you for your support following us during the past two years.

It’s been quite a fun ride!

Katie M.

Customer Communications

Flickr: The Delta Museum Pics

Check out the new Delta Air Transport Heritage Museum’s Flickr photostream for behind-the-scenes photos of our restored aircraft, exhibits and events.  Highlights include the amazing transformation of Boeing 767 The Spirit of Delta from a working plane to award-winning museum exhibit.

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Coming soon . . . photos of the restoration process of our Douglas DC-3.   I’ll keep you posted.

Enjoy!

Marie Force
Archives Manager

The Latest Wings With Wi-Fi (Anniversary Edition)

Today is an appropriate day to post a Wi-Fi update as this is the first anniversary of Aircell’s inflight Wi-Fi launch. It’s amazing what we’ve accomplished together. From our announcement last summer, we’ve scoped out 10 different aircraft types and installed the Wi-Fi system on 227 planes.

As of this update Delta has installed Wi-Fi on more than 70% of the domestic mainline fleet. Congrats to everyone at Aircell for what you’ve done in partnership with Delta so far! And looking ahead, it’s going to be an exciting 2010 as we continue the Wi-Fi installations across the remainder of the domestic mainline fleet.

So let’s get into the meat of today’s update…

On the pre-merger Delta side of the airline STC issuance for the 767-300 is scheduled for 8/24. The 737-700 prototype is set for the first half of September. Paperwork and parts for the 757 ETOPS prototype will be ready by 9/25.

On the pre-merger Northwest side of the airline, the design phase for A319 and A320 fleets have been completed. Prototypes go in for mod 10/1 and 10/19, respectively, in MSP. Final Design Review for the B757-300 is scheduled for 8/27 in Itasca with the prototype entering mod 11/1 in MSP. Preliminary Design Review for B757-200 is scheduled for 8/18 in MSP. Critical Design Review for DC9-50 is scheduled for 10/8 in MSP.

Fleet Deets:

MD88: 117 A/C

MD90: 16 A/C

B737-800: 1 A/C (awaiting STC)

B757-200: 92 A/C

B767-300: 1 A/C (awaiting STC)

MD88 Tail Numbers: ALL

MD90 Tail Numbers: ALL

B737-800 Tail Number: 3742

B757-200 Tail Numbers : 602-603, 608-610, 614-615, 617, 619, 621, 623, 625-634, 636-641, 644-645, 647-656, 663-674, 676-679, 681, 683-685, 687-699, 6700-6717, 6902, 6904.

B767 Tail Number: 138

I also wanted to share some interesting insight from Forrester Research regarding inflight Internet access.

In 2005, Forrester identified that one-fifth of passengers were interested in accessing the Internet on any flight. In the fourth quarter of 2007, nearly as many passengers — 17% — expressed interest in accessing the Web on a 1-hour flight.

By Q4 2008, amidst one of the deepest recessions in modern America, 22% of travelers said they were interested in accessing the Web on flights of just an hour. Inflight Internet access is as essential to the 21st century airline experience as the beverage cart…that is valued by today’s tech-focused travelers.

What do you think? Do you value inflight Internet access? Is it an essential work tool and/or an entertainment option? We’d love to hear what you think.

Have a great weekend!

Chris B.
Sr. Product Manager
In-Flight Entertainment

Jeff: Sunday Countdown

Just thought I’d check in with everyone, especially because this time of year has me so excited! It’s the beginning of both the college football and NFL seasons, and most of you guys know that I’m a huge college football fan. (Go Tigers!) Had I not signed out of high school with the Braves, I would’ve played football and baseball at Clemson University. Now don’t get me wrong, this is also an exciting time of year for me in baseball, with October baseball right around the corner, but the anticipation of football season is great.

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Growing up in the South, college football was “it.” The buzz about the season started well before preseason camps had even begun. Beginning in June we were talking about our teams, coaches, big matchups, injuries, quarterbacks, National Championships…you name it! Now we’re about two weeks out from opening weekend and, although I’m missing a lot of the college football banter back home, I’m still excited for College Gameday to be running all day Saturday. I’ll tune in Saturday morning to hear Herbstreit, Corso, and Fowler breaking down the big games and then head to the field for my own game. More often than not we’ll have a game on in the locker room while we’re getting ready. Once I’m back home in Atlanta after the season, I’m sure Catie and I will head out to Athens to see the Bulldogs play. And hopefully we’ll get up to Clemson for a game as well.

Preseason NFL games started a few weeks ago and it’s been a totally different feeling being here in New York for it. Here, the focus seems to be more on professional sports than college sports. There’s definitely a buzz about Sunday and Monday night football. I can’t wait to start seeing ESPN’s NFL commercials that count down to Monday night. I’m really hoping I can go to a Jets game or a Giants game. Any Sanchez or Manning fans here?? I’m not sure if I’ll end up pulling for one New York team over another, but I’ll probably always be pulling for the Atlanta Falcons since I grew up down there.

A lot of guys in the Majors still find time to do Fantasy Football Leagues. Many of us played football in high school and some even played in college, so we’re still completely wrapped up in the game even though we’re playing baseball for a living. And while trash talk is always common in the locker room and on the field, football trash talk reaches a whole new level. I’ve seen (and possibly participated in) heated debates about one college/NFL team over another. I love it.

Well I’m sure this blog may have thrown some people off a little bit…thinking you were going to read about me and baseball! I just figured I’d switch things up this time. Happy College Gameday, Sunday Countdown, and Tailgating seasons! But don’t forget about the MLB boys for the next couple of months either…we play every day and those football guys only have to play once a week.

Talk to you soon!

Jeff
New York Mets