It would be nice if you added an “Upgrade” hyperlink to the home page, where frequent fliers could easily punch in a flight number and see the upgrade list for that flight.

In the Browser options, General properties, Default View, “Column Mode” causes a similar weird rendering of the Delta web page; some blocks are repeated, wrapped or incomplete. It’s difficult to use the web site BUT it honors the font settings of my phone.

When I switch over to “Page Mode” the web page seems to render correctly but ignores my font settings. I would guess the initial font display is about a “3″; you need an electron microscope to read the page. You also get a magnifying glass icon (no surprise there) and hitting the enter button “expands the page” but are quickly forced to scroll back and forth, top to bottom as each increase in size results in the page overflowing the margins of the phone’s display screen.

By contrast, another FF at the airport had an Iphone with the Delta app, and his web page was perfect. Nice if your company or wireless provider offers Iphones, but otherwise useless to many folks.

50% of the frequent fliers polled want a dedicated Iphone-Blackberry application. Will we see a BB app anytime soon?

I also strongly desire a way to get both mobile and paper passes. This morning the Delta website suggested I switch to the iphone app in the middle of checking in, and I was somehow magically stuck with a paper boarding pass without ever selecting such a thing. Now I can’t get a mobile one at all.

Concur with the Continental PDA-Mobile site. It provides all the needed information for business travelers, and renders on my Blackberry bold in about 10-15 seconds. By contrast, the Delta mobile web page often takes 3-4 minutes to render, is clunky and displays poorly; some web link within the site do not work properly.

My problem is when I access Delta mobile from my Blackberry 8830 (Sprint), select “login to see itineraries”, type in my Skymiles and PIN, I am presenting with a screen that has the standard Delta Banner (red/white) and below it a second Delta banner w/black background, a “back” button and the Home nav link. This is also true when I select “login to book a trip”.

I was thinking it was my phone, so I had some coworkers try it on LG and Samsung phones (different providers) with the same results. I go to my desktop and us IE7 & Google Chrome to access the mobile site and get the same results.

After 3 calls to Online Customer Assistance and additional emails to Delta, I am about to just stop using the mobile site because A). It is of no value to me in its current condition, B). the support center is not supporting me.

I know this blog is not the appropriate place to voice a specific, individual problem, as the note above “submit comment” states. However, I’m not getting any resolution through the standard channels at this is extremely frustrating. The Online Cust. Asst. is worthless except to congratulate me on being Gold Medallion.

If anyone is having a similar experience or more importantly, a resolution, or is a Delta technical person that can point me in the right direction, I would be most grateful.

I have to echo the earlier comments about pda.continental.com … (1) it works much more smoothly and consistently, (2) has much more functionality, and (3) as someone who keeps a flight log (500+ flights the past 6 years, about 150 each on DL and CO, and about 65 on NW), being able to see the ship number ahead of time is really pretty neat … btw CO has also recently put that info on the screens at the IAH departure gates

when are you going to roll out mobile at DCA/IAD?

To avoid having to explicitly construct a mobile site, they use software that screen scrapes the main site. A clever idea but the recent design update may have screwed things up, and besides historically they haven’t been keeping the mobile site working 100% anyway.