Last week, we started wearing the new Delta uniforms and I walked into a totally rebranded terminal in Detroit. What a great look! The employees looked wonderful against the backdrop of the “New Delta” brand.
Wearing the new uniform felt great and it was easy to see that I was not the only one that felt that way. The smiles, confidence and compliments from fellow employees and customers echoed throughout the terminal. I feel these are the first steps into a bright future for the world’s largest airline. I know with two great airlines becoming one, our customers can expect great things.
I love NWA and I am looking forward to building a great relationship with Delta.
Good Bye Northwest Airlines. Hello Delta.
Eva
Detriot Customer Service
April 8th, 2009 at 3:49 pm
I think DL’s uniforms are some of the nicest in the industry. They’re professional, contemporary and stylish.
April 11th, 2009 at 4:40 pm
I flew out of DTW the other day and I must say that the rebrand is great! There is one thing, however, I did not like. Instead of covering the silver wall with the Delta/KLM/AF cover that was in the back of the ticket counters, Delta should have just placed the Delta logo similarly to how the Northwest logos were placed on the wall. Other than that, I think Delta did a great job. As I’ve said before, the uniforms are great as well.