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Archive for March, 2009


Rate it: Delta’s Fly-In Movies Competition

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Movie lovers, find your inner Ebert! With the click of a mouse, Delta and the Tribeca Film Festival are giving you inside access to Delta’s 3rd Annual Fly-In Movies Competition.

This year’s entries—selected by the Tribeca Film Festival programmers—include a sweet claymation dog story, an 80s horror spoof, a gently fun riff on Hollywood and its causes, a first-date tale with the elegance of a sweet, familiar song, and a wordless, moving film about a neighborhood and the meaning of a hairstyle.

From now until April 12, you will be able to watch the films onboard selected flights, or here at delta.com. After you screen each movie, channel your inner movie critic. Considering their originality, creativity and technical merit, rate each film from 1 to 5 stars (5 being the best). Your ratings will determine the winner, which will be screened at the 2009 Tribeca Film Festival.

We’ve seen them all, and there are some fabulous surprises: one features the excellent Benjamin McKenzie (The O.C., Junebug), and we believe several will pull at your heartstrings.

Which short do you think should screen at the Festival? Rate your favorite today!

Kristin McCracken
Tribeca Film Festival

Note: Speaking of the 2009 Tribeca Film Festival, let Delta take you to New York between April 22 and May 3. Experience the Festival first-hand, and be the first to see a range of excellent films from all over the world. Book a flight today!

Sky High In-Flight Recycling Results | 2008

When Delta launched a series of waste diversion initiatives in 2007, I had no idea how many pounds of material we would collect. I also could not have foreseen the enthusiasm Delta’s employees, customers and business partners would have for such as seemingly simple concept – recycling.

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In-Flight Recycling

Delta Flight Attendants, Cabin Service teams, and catering crews collected a total of 1,145,215 pounds (573 tons) of aluminum cans, plastics, newspapers and magazines in 2008.

On Earth Day 2008, Northwest implemented an In-Flight Recycling Program on domestic flights into cities including: ANC, DTW, HNL, IND, LAS, LAX, MEM, MSP, SEA and SFO. During the program’s first nine months, pre-merger NWA Flight Attendants collected 118,096 pounds (59 tons) of materials.

The combined In-Flight organization collected and diverted more than 1.2 million pounds (632 tons) of recyclable materials from landfills in 29 US cities.

And the best part is that Delta’s In-Flight Recycling efforts raised $85,000 for Delta’s Force for Global Good and Habitat for Humanity. The funds will be used to build one Habitat home in 2009, making this the second home we have fully funded through in-flight recycling efforts since 2007.

Employee Recycling Center and Office Paper at World Headquarters

The Employee Recycling Center (ERC) located at our World Headquarters in Atlanta is a facility designed to collect and manage recyclables from our offices and employee homes. The ERC acts a supplemental program for those who live in communities with curbside recycling and fills a gap for those who live in apartments.

The ERC collected a total of 280 tons of aluminum cans, plastic bottles and jugs, tin cans, mixed paper (magazines, newspaper, paperboard boxes, phone books, junk mail) and office paper. Of the total, 266 tons of office and mixed paper helped conserve an estimated 878 cubic yards of landfill space.
Net proceeds from the ERC enabled us to make our first donation, of $2,500, to Delta’s Employee & Retiree Care fund which helps employees and their families in times of need.

Aircraft Carpet Recycling

In fall 2007, Delta launched an Aircraft Carpet recycling program in partnership with Mohawk Aviation Carpet. In Atlanta, the program has recycled 84,400 pounds of worn carpet in just over one year. In June 2008, Salt Lake City implemented an aircraft carpet recycling program where 10,480 pounds of the material was sent to a local cement kiln as an alternative fuel. Our program has recycled a total of 18,976 square yards of carpet which is equal to 3.9 acres of land.

Additional highlights from 2008

• Cincinnati implemented an office paper recycling program which recovered over 106,000 pounds of material from Delta’s daily airport operations.

• Lexington, KY became a member of the Blue Grass Airport’s WasteBusters program and now collects plastic bottles, cans and paper from break rooms and offices.

• PDX was a recipient of the Environmental Excellence Award by the Port of Portland for Delta’s dedication to In-Flight Recycling.

• Delta was awarded the EPA WasteWise Gold Achievement Award for Employee Education for our commitment to increasing employee awareness on benefit and need to recycle.

What’s next?

While 2008 recycling results have demonstrated that the sky truly is the limit, there is still work to be done. 2009 will be the year to focus on the programs we have created and work to maximize recyclables from each area via continuous education and collection improvements.

Jennifer O.
Project Manager
Environmental Health

Trans-Pacific Service Beginnings

fly-to-japan-delta-styleDelta started service across the Pacific Ocean this month in 1987.  Lockheed L-1011s flew from Atlanta to our “Gateway to the Pacific”–Portland, Oregon, and onto Tokyo, beginning March 2, 1987.    By the end of the year, we also served Seoul, Korea, with three weekly flights from Atlanta via Portland.

Now from Northwest Airlines, comes a wonderfully rich history of crossing the Pacific. The Delta Museum is working on an exhibit about NWA, and I’m enjoying learning how the airline grew to carry the most passengers across the Pacific.

Before Northwest in 1947, no airline flew the chilly, northern “Great Circle” shortcut to Asia.  Drawing on wartime experience in the Artic, Northwest flew Douglas DC-4s from Edmonton, Canada, and Anchorage,  Alaska, refueled at the military airfield on Shemya at the tip of the Aleutian Islands, and crossed the Pacific by circling north of the earth’s equator to Tokyo, Shanghai and Manila.  Flying a route 2,000 miles closer to Japan than the warm weather, mid-Pacific route pioneered by Pan Am, Northwest planes could fly Twin Cities to Tokyo in 33 hours. 

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This commemorative cover announces start of Northwest’s Boeing Stratocruiser service to Tokyo in 1952.

Marie Force

Archives Manager

Behind the Scenes at Delta’s Flight Sim Tours

I have a friend who does some fun work simulating disasters for hospitals, law enforcement, and the military. I’ll help out from time to time. I’ve been the guy who takes a mass transit train hostage and I’m the guy who the police shoot in some of the firearms training simulators. It can be a lot of fun, but the result is that various groups are prepared for very serious work.

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Practice and being prepared is part of safety and safety is priority one. This is something you hear often at Delta. As part of an effort to allow the employees in our area to learn more about other parts of Delta, we recently had a tour of the Flight Simulators and the Flight Attendant training areas where were able to see some of the safety preparedness firsthand.

We were able to visit the Pilot Training Services area which houses the flight simulators. It’s amazing how realistic it is to be sitting in the pilot seat. When you look out the windshield of the plane you see a realistic projection of the concourse building wall and even the breezeway if you lean forward and look to the left. From the outside the simulators look like something out of a good Sci Fi movie and it’s clear the program has the latest technology. The repeated messaged you hear in Pilot Training Services is their commitment to quality and safety with the goal being to provide most time efficient and the maximum hands-on experience for pilots. It’s one of those places where you wish you could hang out all the time.

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One of the areas we visited in the Flight Attendant training section had its own simulator where they train flight attendants to evacuate planes quickly and safely. We walked into the simulator, which is a simulated plane on hydraulic lifts, and took our seats just like we would if we were flying somewhere. Once the simulation started, the entire plane moved and sounded like it was taxiing to the runway and taking off. Of course, this being an evacuation simulator, something has to happen to cause the evacuation. I’ll sum it up to say that you’re in the simulator long enough for it to become more real feeling than you would think, the theatrical smoke and lights help, and sliding down the emergency slide was a whole lot of fun. It was a really high energy and fun time,  and the crew got a lot of cheers from our team for being so great.

One of the things I didn’t know until the tour is that we have a team who leases out the flight simulator time for non-Delta pilot training, and the Flight Attendant training is open to the public.

Pilots can rent time in the simulators. If you’re pilot qualified to train in a large jet simulator, here’s the contact info:

  • Email: dal.pilottrngsvcs@delta.com

As for the Flight Attendant training, there are also a few offerings:

They have a full menu of options for any group needing leadership and professional development/skill building training. Classes include leadership skills, mentoring and coaching, and performance feedback courses for managers. They also offer a great course called “Road Warrior” training, which is designed for the frequent traveler or people who are uneasy with air travel. It was described to me as a great team-building course, where participants learn the ins-and-outs of airline safety, in-flight crew training, travel health, and security.

If you’d like more information on this, contact Anita Johnson at:

  • Email: anita.w.johnson@delta.com

Check out more pictures here.

David Moses

delta.com

Changes to SkyMiles Award Calendar

You may have already noticed that we’ve made some changes with our SkyMiles award calendar on delta.com. The first change was to remove the calendar as part of the default path for searching. It’s still available by request when you start or revise a search, which aligns what you’ll see on delta.com and nwa.com. The second change was to provide additional information above the calendar itself explaining why what you see in the calendar might differ from what you see on the Select Flights page.

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There are times where the calendar’s results don’t match what you see on the Select Flights page. Why? Several technical issues have recently developed due to the inclusion of partner airlines in the search results, our three-tier award structure, and the ability to mix and match award levels.

As a result, we have already implemented or are taking the following steps:

  1. We added some explanatory info to the calendar itself to make clear the technical limitations that apply to its function.
  2. We’ve removed the calendar from the default path when shopping for awards. We considered removing the calendar entirely while resolving these technical issues, but determined that it remains a useful tool for finding award availability even with these limitations, so we have opted to continue to make it available in the interim for customers who choose to use it.
  3. In the coming days, we’ll remove all airlines other than DL and NW from inclusion in the calendar results. Partner airlines’ flights will still be available on the date-specific Select Flights pages. Due to the volume of traffic it would generate, it isn’t possible to do real-time inventory look ups on all possible partner airlines’ flights and routings, of which there are literally hundreds of thousands of possible combinations of days/partners/classes of service/etc. As a result, calendar availability for other airlines is pulled from a cache. Providing you with the best possible experience is a delicate balance between giving you the most options possible to get to your destination, including Delta flights and those of our partners, and ensuring the accuracy of the data for a given date. We have decided that leaving partner airlines on the Select Flights page and removing them from the calendar display best strikes this balance, and aligns the Delta and Northwest online experiences.
  4. We are working on ways to bring even more options on the Select Flights page to ensure we’re showing as many options as possible to help you get to your destination, while keeping the process as easy as possible to navigate.

With these modifications, we believe the calendar will do a better job of assisting more customers in planning their travel. We are hard at work to continue to provide you the best experience possible at delta.com, leveraging the talent, experience, and best practices of a great team with hundreds of years of combined experience at both Delta and Northwest.

Providing timely, accurate, and convenient planning tools for you is at the top of our priority list, and we appreciate your feedback.

Josh Weiss
Managing Director
delta.com & self-service