Comments on: Paperless Mobile Check-in Test at LaGuardia

By: PersTraveler10

PersTraveler10 — Sun, 16 Aug 2009 22:44:26 +0000

Will this be available at LAS (Las Vegas Mcarran) anytime soon?

By: GoGatorsJS

GoGatorsJS — Thu, 13 Aug 2009 11:24:49 +0000

There is a cool feature on the iPhone that allows you to take a screen shot of the ticket and saves it in your camera roll pictures. This way you only need to login to Delta once, then just show the image of the boarding pass when needed.

To take a screenshot: While holding down the “Home” button, press the power button once to take the picture.

By: MSBHVN

MSBHVN — Wed, 12 Aug 2009 19:07:27 +0000

Hi BenN:

That is terrible that you had to be “patted down” - ugh.

I use a BlackBerry and had this exact same problem in the Atlanta airport however I just noticed that if have the eticket open on the bb if I click my bb button to the left and click “save” it sends a copy of the site to my email. I have not yet tried this to see if it works but will be in ATL 26 Aug 09 and will try it then. I will post an update.

Safe travels.

By: BenN

BenN — Wed, 12 Aug 2009 16:46:39 +0000

I used the electronic boarding pass at SLC last week. The delta counter I went to didn’t have the scanner so they had to print out a boarding pass for me. I used it at the security screening and TSA people were excited to use it. However when I got to my gate I was unable to pull up my electronic ticket and my boarding pass indicated that I was chosen for the random additional Security Screening. Since I had no way to prove that I had been through security I was asked to step aside while TSA came and proceded to pat me down and search my bag. I really wish there was a way to save the E-ticket.

By: franx

franx — Wed, 12 Aug 2009 15:59:44 +0000

TSA usually makes me hold my boarding pass mug-shot style while passing through the metal detector. Obviously I can’t go through holding my iphone. How does the paperless boarding pass plan take this into account?

By: MSBHVN

MSBHVN — Fri, 07 Aug 2009 22:08:18 +0000

Replying to sabass who posted:

“The e-boarding pass seems to be a great idea, but it has its drawbacks for travel on official (i.e. corporate or government) business: at least at my institution I need to submit the paper boarding passes for reimbursement purposes (e-ticket is not sufficient b/c it does not prove that I really took the flight). So how does this work in the brave new world of paperless travel?”

Until Delta perfects this you can always ask the agent at the gate to print a paper boarding pass… however I agree it would work so much better if there was a button on the web site that would allow users to click it and miraculously have a pdf of the ticket sent out our email address. Then we could pull it up after getting through security.

I used this is ATL on 24 Jun 09 and it worked really well at security but I had to resign in again. Once at the gate with I tried to resign in onto the Delta web site it was having “technical difficulties” and I could not access the boarding pass again. The agent at the gate just printed a paper one for me however I had to stand in line.

I still think it is a cool tool and a step in the right direction. Delta just needs to work the bugs out.

By: Josh32121

Josh32121 — Mon, 27 Jul 2009 18:01:56 +0000

On any iPhone (OS 3.0 or not) you can take a screen shot by holding down the home button and the lock button (on top of iPhone). The screen will briefly go white, and then a still picture of the screen will be in your camera roll (available for future reference/display without a network connection).

Separate Questions: If there are two users traveling on the same itinerary, can they check in together on one phone, or should they check in separately on their own phones? If checking bags, is the Mobile Check-In system able to process the payments via the SmartPhone for bag check (to avoid the $5 in-person charge)?

By: garysenter

garysenter — Thu, 25 Jun 2009 21:58:48 +0000

With iPhone 3.0 you can copy the whole page (boarding pass) and paste it in a new email. When doing that I had to remove the links at the bottom of the page and the word “Check In” under the Delta logo. Then I was able to save it as a draft in my email and bring it back up. As for the comment about saving the bar code to the camera roll that does not work because it enlarges the barcode to fit the screen which distorts the image.

By: ramjet

ramjet — Tue, 23 Jun 2009 20:28:28 +0000

Yeah but has anyone solved the ‘how to save the boarding pass outside the mobile browser problem’ yet?

By: wnpeugh

wnpeugh — Fri, 12 Jun 2009 02:14:08 +0000

garysenter:
I agreee with you, ultimately the thing to do is have them e-mail it to you so you can easily pull it up with an email client or save it so as not to have to go back into their site (a mult-step process) just to pull it up again.

SO.. our request to Brian Rutter and his techies is to arrange this kind of simplified implementation!

Brian, if you are reading these comments.. PLEASE?