My last post on in-flight entertainment was back in August, so I figured it was time to update you all as we prepare to kick off the summer travel season… because one of the most frequently asked questions is, “Will I have Delta on Demand on my flight?”
How’d it start?
Beginning in August, 2006, we began converting our 767-300ER fleet to Panasonic’s digital eFX IFE platform. And beginning in December, 2006, we began installing cabin-wide Audio/Video On Demand (AVOD) across our 777 and 767-400 fleets. Fast forward to May, 2008 and we’re now in the final stages of an 18 month-long initiative to add full-cabin AVOD to more than 100 planes.
As of June 1, 2008, Delta will have 131 aircraft with cabin-wide AVOD and 59 aircraft with AVOD in the BusinessElite cabin. Through Dec. 2008, we’ll add cabin-wide AVOD to an additional 15 aircraft.
So is it on my flight?
We offer the AVOD product to customers on most flights 4+hours to and from New York City, Boston, Cincinnati, Los Angeles, Salt Lake City and Atlanta.
Flights between Los Angeles and Honolulu or Maui also feature Delta on Demand.
We offer Delta on Demand to all customers traveling in the BusinessElite cabin, regardless of destination.
It’s also available to customers in the Economy cabin traveling between Atlanta* and Tokyo, Seoul, Shanghai, Tel Aviv, Dubai, Moscow, Amsterdam, Barcelona, Bogotá, Quito, Guayaquil, Paris/CDG, Copenhagen, Dakar, Dublin, Frankfurt, Sao Paulo, Vancouver, Rio de Janeiro, Johannesburg, London/LGW, Madrid, Munich and Milan.
And if you’re traveling in Economy between New York/JFK* and Antigua, Shannon, Guatemala City, Edinburgh, Manchester, Malaga, Mexico City, Lyon, London/LGW, Paris/CDG, Punta Cana, Puerto Vallarta, Santo Domingo, Santiago (STI), Frankfurt, Georgetown, Brussels and Mumbai…you’ll also be on aircraft with Delta on Demand.
It’s available to all customers traveling between Cincinnati* and Amsterdam…to all customers traveling between Los Angeles* and Cancun and to all customers traveling between Hartford* and Cancun.
*And here’s the fine print…Routes and Aircraft subject to change
The system features 18 channels of live satellite television on 97 Boeing 737, 757 and 767 aircraft flying domestic routes (usually on flights of 4 hours or more), while customers flying on transoceanic routes on Delta’s Boeing 757, 767 and 777 fleet enjoy up to 25 hours of on-demand television across a broad range of genres.
More, More, More!
It all comes down to choice… I know I like to be entertained and having a bunch of stuff to watch or play is important — especially on a long flight. That’s why we’re making the investment in an industry-leading entertainment product.
By the end of 2008, Delta will have 205 aircraft equipped with Delta on Demand – one of the largest AVOD-equipped fleets in the world.
And we’re still not done… soon you’ll see the product on even more aircraft and routes. Delta will take delivery of (5) 777-200LR and (3) 737-700 aircraft with factory-equipped AVOD in 2009. Plus we’ll add Delta on Demand to the remaining (7) 767-400ER aircraft in our fleet.
Let us – and the world – know what you think about Delta’s in-flight entertainment! Click here to take part in a quick survey.
The 2008 World Airline Entertainment Survey is a partnership project between SKYTRAX RESEARCH and the WAEA (World Airline Entertainment Association).
I look forward to reading your comments and responding to your questions.