As many of you know (our customers who will be directly affected were contacted last week) in an effort to manage costs in light of record fuel prices, we’ve made the prudent business decision to close several of our secondary Crown Room Club locations at the end of this month. You can find a full list of updated locations here. At this time we will also be converting our BusinessElite lounges in Atlanta and New York-JFK into Crown Room Clubs to further streamline our efforts in these markets. Our international premium passengers will continue to enjoy BusinessElite-like amenities, including pre-flight appetizers, in these facilities.

Delta’s Crown Room Club product continues to be a major focus for us as we strive to provide our customers with a premium travel experience. You can count on receiving the same quality experience in our other clubs that you’ve come to expect. These changes are designed to strengthen our overall portfolio as one of the broadest airport lounge networks in the world.

Our members currently gain access to nearly 100 lounges through Delta’s own Crown Room Clubs and those of our SkyTeam® partners worldwide.

Later this year, we will open newly constructed facilities in Jacksonville, Miami, and Raleigh-Durham. We’re certain you will notice the upgrade to the lounge experience we provide in each of these markets. Our MIA location has been designed with the Miami scene in mind, including custom Maurice Villency furniture. Look for its opening, as well as the opening of JAX, this summer. RDU will open later this year.

Joe L.

General Manager

Product Marketing

Hello everyone!

Just a quick note to thank everyone for the overwhelmingly positive reaction to Delta’s new safety video.

No one could have anticipated the reaction or the level of interest from our customers and the media. After hitting our blog, YouTube, and FlyerTalk, the Associated Press picked up the story of “Deltalina” and the buzz began. The amount of viewers worldwide has more than doubled since our last update, now with over 800,000 views! This version is currently being rolled out to our fleet during April and May and will be completed by June 1st.

Filming took place in January at Delta’s World Headquarters in Atlanta. Our director and production company oversaw more than 100 people involved in the shoot, from extras to engineers, make-up teams to mechanics. And as I mentioned before, the participants in the video are real Delta employees. This saved our budget, and allowed us to feature our greatest assets - our people.

Here are a few behind the scenes images from the shoot. If you dig a little and look closely, you’ll find a sign on the wall at the hangar where we filmed. It reads, “PAINT DEPARTMENT, STAFFED BY PROUD DELTA EMPLOYEES.”

We couldn’t agree more.

Chris B.
Manager - Global Product Development
In-Flight Entertainment

Have you ever spent your whole flight trying to remember the name of a song? Worry no more. We’ll post our onboard playlists each month for you to check out, download, and give us feedback.

This month’s selections are very ‘April’… Singing in the Rain especially.

What’s your favorite?