Happy holidays!
The holiday travel season is upon us (where did the year go?) and we couldn’t pass up the opportunity to create a Planeguage video with a little Holiday spirit. This new animated short is called “Miracle on 34th Row.” We hope that you enjoy it and that you and your family have your own little miracle over this busy, but joyous season.
Also, as a reminder, we love hearing from you and we welcome your ideas for the next series of Planeguage videos. Please go ahead and post yours here in response to my blog.
We plan on refreshing our programming on a regular basis and we already have some amazing ideas from you that are being incorporated into future Planeguage shorts, so thanks for posting!
We look forward to hearing from you and, again, Happy Holidays from your Delta team!
Jaime
General Manager
Marketing
December 10th, 2007 at 3:42 pm
Wow, just look at all of those Christmas presents that people take onboard. Kinda puts me in the spirit of the holidays. Btw, did the plane ever lift off the ground? (joke)
December 10th, 2007 at 6:25 pm
I love it, but sadly the only thing I kept thinking was . . . “How did they get all those WRAPPED presents past the TSA?!”
BTW, that video link doesn’t seem to be working. The new link that does work is:
http://www.youtube.com/watch?v=JsmGJdLYyYI
December 10th, 2007 at 9:06 pm
Hello,
I really liked this video. I think the planeguage videos are pretty cool. It is nice to see something different like this on the airline blogs.
I would also like to see more frequent postings on this blog site. Anyway to post new topics/blog stories faster??
Tz
December 11th, 2007 at 3:18 pm
Ah, the coveted empty center seat! I could feel the couples anxiety… raise those armrests and enjoy the first class seat breadth. A true present for the fully packed holiday flights.
December 12th, 2007 at 10:58 pm
Just ran across an article about the Planeguage series. Awesome idea!
I think a great idea for a new one would be the number of people who continue talking loudly during the safety presentation. Yeah, we’ve all heard it a thousand times, but what about that person who’s extra concerned or even someone who’s on their first flight?
December 14th, 2007 at 10:13 pm
Very great idea on Delta’s part. Boy is this video the truth. I ALWAYS look forward to have an open seat in between myself and the window seat person ha ha. It’s like Business Class in Europe.
December 15th, 2007 at 9:31 pm
How about one that shows everyones shoulder bags and carry ons knocking the guy in the aisle seat in the head. This is a particular problem on the smaller commuter jets.
December 16th, 2007 at 9:57 pm
interesting video, this was my first…
my initial thought was “how did they get the wrapped presents past the tsa”?? at the same time everyone was putting the large items in the overheads and small bags & other items under the seat infront of them… i thought maybe this was going to take an informative approach and give hints for flying this holiday season…
next i couldnt figure out if the woman and the man were strangers and just hoping for extra room or were a couple taking the chance they’d have a whole row for themselves and booked window & aisle…
enter last passenger walking down the aisle, just as they did, i thought “im sure thats our middle seat” but then he wasnt… and it WAS a miracle!
i feel like i’ve seen “that light” before - last minute upgrade, flight arriving early, etc…
happy holidays everyone, here’s to an empty middle seat (assuming the upgrade falls through)
December 17th, 2007 at 2:31 pm
This is a cute idea but they are each missing a key piece. It would be great if the videos also included a hint for how each situation should be handled. It would be nice to see a recommendation for what to say to a negligent parent, an armrest hogger etc.
I would also like to see a video for those people who either don’t bathe before the flight or who wear too much cologne.
December 17th, 2007 at 3:35 pm
Well done Delta; this is a clever way to shed light on air travel for those still in the dark. I posted a link to Planeguage on my blog and the comments are starting to trickle in about subject matter to approach in the future.
http://www.overheardbin.com/2007/12/online_videos_to_fly_by.html#comments
December 19th, 2007 at 4:48 pm
I think Planeguage is a great idea and as a frequent business traveler I was beginning to lose hope that civility amongst my fellow travelers was diminshing. Here are a few other topics that I can’t even believe I have to mention, but they happen quite often:
1. Shoes should stay on while on the plane unless you brought slippers. I see bare feet all the time on the seats, folded under legs, or walking back and forth to the bathroom. Eck. This isn’t your Living Room. Plus, as I have witnessed, don’t always smell so rosey. Please travelers, keep your shoes on.
2. Feet on seats. For many of the reasons cited above, please keep your feet off the seat in front of you. This isn’t your presonal Lazy-Boy. 1000s of people will sit in the very seat you are in and they don’t want whatever street/airport/bathroom bacteria that might be on the bottom of your shoe to be on the seat saround them.
3. I can’t even believe I have to mention this one but it occurs time and time again. Just because you are on a plane does not mean it’s time to break out the Nail Clippers. I don’t want your long pinky nail to somersault into my coffee. Even the most carefull clipper couldn’t protect an errant nail from falling on the floor, seat, etc. Clip nails at home. Same goes for ladies who want to file their nails or paint them - the smell, the dust just circulates around in the air and it’s not only unpleasant to smell it’s probably not super healthy.
4. Fellow travelers - regardless of where you are sitting you don’t have the right to hold up or redirect exiting passenges so you can get your bag from the back of the plane. Yes we know it’s a bummer when your bag has to be stored somewhere else but that’s just how it goes sometimes. Please kindly wait until you don’t have to hold everyone else up. Next time, consider checking your bag.
5. I want to second the comment made from one responder regarding the Baggage Claim area. I know this is sort of outside the immediate impact area for Delta, but it seems I’ve witnessed all kinds of egregious behavior when people wait to get their bags. There are the “carousel huggers” who lean in so you can’t see around them, the “oops there’s my bag” inidividuals who push their way in to get their bag and when it’s not theirs stay in the spot where you graciously let them in, the parents who let their kids climb all over the carousel - come on, it’s not play time, or finally the whole family that has to wait for bags when there is only one traveler. Serious manners need to be revisited at the free for all baggage carousels.
6. The Noisy Typer. They are out there banging away on their laptops. I have nothing against the mobile work office but I shouldn’t hear you typing or worse feel you pounding away on your computer as you use it on the folding tray while I try to take a nap directly in front of you.
I have to second EJCFrequentFlyer’s comment - please provide hints and tips on who these situations should be handled.
That’s it for now - I’m not sure these are actionable enough for “Planeguage” but they are clearly manners that could be improved upon.
December 21st, 2007 at 2:46 am
Delta, I hope you’re reading this… as a Deaf person, I’m somewhat offended that those videos aren’t subtitled. I can’t understand what’s going on.
Just wanted to let you know. Thank you.
Andrew
December 29th, 2007 at 4:12 pm
I love these.
I have a few more more pet peeves:
1. Early boarders who leave their bags in font bins while they go to their seats in the back
2. The recliner. short flights, you dont need to take a nap. get some rest the night before the flight. Think tall man’s knees behing you.
3. Upon arriving at gate, direregarding the unwritten de-planing rules as one tries to get forward as quickly as possible before people rise out of their seats.
4. The stewards request to allow connecting flights people to de-plane early…never works.
5. Short people do not belong in exit rows
6. Placing a 250 pound man next to a 275 pound man
7. Loud talkers behind you. I dont want to hear their life story.
8. People with weak bladders, always seem to request window seats.
9. Do we really need to hear HOW to buckle our seat belts?
that’s it for now
happy flying
m
December 31st, 2007 at 1:10 am
These planeguage videos are cute and all, but shouldn’t the money used to produce these be put to something more useful? how about a hot meal (or at least a sandwich?) on domestic flights?
I may have missed a post about this topic because i’m new to this blog. so if i did, please feel free to post up a link because I have plenty of things to say about it. hah..
but on a lighter note, i mean no harm with my somewhat irrelevant post here. I do like these videos… I just like comfort on my flights a lot more!
January 15th, 2008 at 6:40 pm
I linked to the Planeguage “videos” from an article talking about the advent of WiFi and cellular on planes. As other posters have already stated, the videos really don’t address what to do about other peoples’ bad/thoughtless/rude/selfish behaviors. Yes we have all been in the situations depicted (and smile afterwards,) but cell phone use and inappropriate web-surfing will also become major issues. The creators of the technology don’t want restrictions on use (porn-surfing, continuous coversations, etc) and think that the users will self-regulate. It is clear to me and many others, that our society has become very self-oriented, and social rules (good manners, considerate behavior) have fallen off our list of concerns. It will be up to the airlines then, to set standards, and cause the attendants to be the behavior “cops.” Flight attendants, you have my sympathies.