Hello,

I’m one of the very fortunate 40 Delta employees who were chosen as volunteers for the Habitat for Humanity (HFH) build outside of Mumbai, India, Nov. 12-15.

I can’t wait to get there and meet everyone involved — from my peers, to the passengers that will join us (for the first time), to the locals but mostly the families who will be living in the homes we build.

To be able to work with and get to know the actual families who will live in the homes we build is going to be the highlight of my week. Their smiling faces will forever be etched in my memory.

To me, Delta’s Force for Global Good, a program that unites Delta employees and customers in support of philanthropic and socially-responsible efforts throughout the world, and HFH creates the perfect partnership.

Beyond giving back to the communities that we serve and providing families in need a decent place to live, it gives employees, and now passengers, an opportunity to volunteer to do something that makes them feel good and to see the results of their hard work.

We’ll work together as a team (something we are very used to doing at Delta) in a very different setting than at the airport, in the office or onboard our aircraft. Our team spirit and sense of pride is going to be contagious.

It’s amazing to me that we have passengers who feel such passion and loyalty to us that they also want to represent Delta and do good things in the global community. And, to donate their time and hard earned SkyMiles to participate is honorable.

I think they’re in for a real treat! They’ll see first hand the bond that we share simply because we work for Delta. Most of us don’t know each other, but we’ll interact together as though we’re old friends. When we come together on a mission, there’s no stopping us. I have no doubt they’ll fit right in!

This is going to be one spectacular journey.

Michelle
Fort Myers, FL

Delta.com on your “crackberry!” How cool is that?

Just last night both my wife and I were flying into Atlanta from separate airports, and I was able to check the status of her flight while waiting for my flight. Oh, by the way I was also checking my SkyMiles balance and flight schedules for my next trip. You can even make changes to your trips. Actually you can use delta.com on most internet capable mobile devices, not just Blackberry’s.

How about some icing on the cake…”Hey, look ma, no paper!”

Well we are not there yet, but effective November 6, you will be able to check-in on your mobile device and simply scan the “bar code” that you save to your PDA or Smart phone at the kiosk and get your boarding pass.

Soon, very soon we hope, you will be able to show your bar code on your device to the TSA (along with your ID), and zip through security on your way to your gate. No kiosk needed.

In addition, booking will soon be available, but it will be limited to the schedules path for you road warriors.

More importantly, what delta.com applications would you like to see added to the mobile devices?

Chuck
General Manager
delta.com & self-service